Bet16 takes user privacy seriously. This document explains what data we collect, why we collect it, how we use it, and how you can exercise your rights as a data subject — all in full compliance with the LGPD.
How bet16 ensures your personal data is handled responsibly and securely
Bet16 operates in full compliance with Brazil's General Data Protection Law (Lei nº 13.709/2018). You have the right to access, correct, port, and delete your data at any time — and bet16 fully respects those rights.
All communications between your device and bet16's servers are protected by SSL encryption. This includes registration, Pix deposits, withdrawals, and any other interaction with the platform.
Bet16 does not sell, rent, or share personal data with third parties for commercial purposes. The information you entrust to us is used solely to operate our services and improve your experience on the platform.
Bet16 only collects the data necessary to operate its services securely: identification, payment details, and platform usage information. Nothing beyond what you need to bet with peace of mind.
Personal data is retained only for as long as necessary for the purposes described in this policy or as required by law. After account closure and fulfillment of legal obligations, data is securely deleted.
Bet16 has a Data Protection Officer (DPO) available to answer questions and process data subject requests. Reach them directly via chat in Portuguese or by email, with a response within 5 business days.
Categories of personal data processed by the platform and their purpose
The bet16, operator of the platform available at bet16.click, is the controller of users' personal data collected and processed in connection with the Sports Betting and online casino services it provides. For the purposes of Brazil's General Data Protection Law (LGPD — Lei nº 13.709/2018), bet16 is responsible for all decisions regarding the processing of its users' data.
This Privacy Policy applies to all users who access, register with, or use any service available on the bet16 platform, whether through the main website, mobile versions, or any other official bet16 access point.
DPO contact channel: To exercise your rights as a data subject or for questions about this Privacy Policy, please contact our Data Protection Officer via the chat available on the platform or by email at contato@bet16.click.
Bet16 collects personal data both directly (provided by the user) and indirectly (generated through platform use). Collection follows the principle of necessity — we only gather what is strictly required to operate our services safely and effectively.
At the time of registration and during use of the platform, bet16 collects:
While you use the platform, bet16 automatically collects:
Important: bet16 does not collect sensitive data such as racial or ethnic origin, religious beliefs, health information, or biometrics. CPF numbers and identity documents are collected solely for identity verification and legal compliance purposes.
Personal data collected by bet16 is used for the following purposes:
Bet16 processes personal data based on the following legal bases established under the LGPD:
Bet16 does not sell, rent, or transfer personal data for third-party commercial purposes. Data sharing only occurs in the following situations:
To deliver its services, bet16 shares data with partners acting as data processors, including:
All of bet16's operational partners are bound by contractual obligations of confidentiality and data protection equivalent to those set out in this Policy.
Bet16 may share personal data with government, regulatory, or judicial authorities when required by law, court order, or request from a competent authority. In such cases, sharing is limited to what is strictly necessary and, whenever possible, the user is notified, unless prohibited by law.
Bet16 does not share personal data with advertisers for third-party targeted advertising purposes, does not transfer data for external commercial profiling, and does not participate in data-sharing programs between betting platforms.
Transparency: If bet16 needs to share personal data in situations not covered by this Policy, you will be notified in advance and may exercise your rights as a data subject before any sharing takes place, except where an immediate legal obligation applies.
Bet16 adopts appropriate technical and organizational measures to protect users' personal data against unauthorized access, loss, alteration, or improper disclosure. Key measures include:
In the event of a security incident that may pose a risk or harm to data subjects, bet16 will notify the National Data Protection Authority (ANPD) and affected users within the timeframe established by the LGPD, including information about the nature of the incident and the measures taken.
Personal data is retained for the period necessary for the purposes described in this Policy or as required by applicable Brazilian law:
Once retention periods have expired, data is securely deleted or irreversibly anonymized, making it impossible to identify the data subject.
Bet16 uses cookies and similar technologies to ensure the platform operates correctly, improve the user experience, and analyze usage patterns. The cookies used fall into the following categories:
Required for the platform's basic operation — such as keeping the user's session authenticated during their visit. These cookies cannot be disabled without affecting the use of our services. They do not store personally identifiable information beyond what is strictly necessary for the session.
Used to understand how users navigate the platform — which pages are visited most frequently, where errors occur, and how long users spend in each section. Data collected is aggregated and anonymized. These cookies are only activated with user consent.
These allow the platform to remember user preferences — such as language, interface settings, and betting preferences. They enhance the personalized experience without collecting identifiable personal data beyond saved preferences.
You can manage your cookie preferences in your browser settings. Most browsers let you view, block, and delete stored cookies. Disabling essential cookies may prevent access to certain platform features. Disabling analytics and functionality cookies does not affect access to bet16's core services.
The LGPD grants you, as the data subject whose personal data is processed by bet16, the following rights, which may be exercised at any time:
| Right | What does | How to exercise |
|---|---|---|
| Access | Find out what personal data bet16 holds about you | Chat or email contato@bet16.click |
| Correction | Correct incomplete, inaccurate, or outdated data | Account settings or support |
| Anonymization | Request that unnecessary data be anonymized | Chat or email |
| Portability | Receive your data in a structured, machine-readable format | Email contato@bet16.click |
| Deletion | Request deletion of data processed on the basis of consent | Chat or email |
| Revocation | Withdraw consent for marketing and non-essential cookies | Account settings |
| Information | Find out who bet16 shares your data with | Consulting this Policy |
| Objection | Object to data processing based on legitimate interest | Chat or email |
Requests are responded to within 5 business days for receipt confirmation and processed within the legal deadline of up to 15 business days. In complex cases requiring additional review, the deadline may be extended with formal notice to the requester.
Please note: Some data cannot be deleted while a legal retention obligation remains in force — such as financial records that must be kept under regulatory requirements. In such cases, bet16 will clearly communicate the reason and the mandatory retention period.
Bet16 services are intended exclusively for individuals who are 18 years of age or older. bet16 does not intentionally collect, store, or process personal data from minors. If we become aware that a minor's data has been collected, that data will be immediately deleted and the account closed.
Parents or guardians who believe a minor has accessed the bet16 platform should contact support via live chat or at contato@bet16.click so that appropriate measures can be taken promptly.
Personal data belonging to bet16 users is stored and processed preferably on servers located in Brazil or in countries that offer an adequate level of data protection as assessed by the ANPD. When data needs to be transferred to other countries — such as for processing by global infrastructure partners — bet16 will ensure that such transfers take place with appropriate safeguards, including standard contractual clauses or recognized certifications.
Bet16 may update this Privacy Policy periodically to reflect changes in its services, applicable legislation, or data processing practices. Significant changes will be communicated to users via their registered email address or through an in-platform notification at least 7 days in advance.
The version of this Policy currently in force is the one published at bet16.click/privacy-policy. The date of the last update is shown at the top of this page. Continued use of the platform after any changes take effect constitutes acknowledgment and acceptance of the updated terms.
To exercise any right under the LGPD, clarify questions about this Privacy Policy, or report any concern related to the processing of your personal data, please contact bet16's Data Protection Officer:
Bet16 is committed to handling every request seriously and respectfully, within the legal deadlines established by the LGPD. If, after contacting us, you feel that your rights have not been properly addressed, you may file a complaint with the National Data Protection Authority (ANPD), as provided under art. 55-J, V of the LGPD.
This Policy in one sentence: bet16 collects only the data necessary to operate its services, never sells it to anyone, protects everything with SSL encryption, and fully respects your rights as a data subject under the LGPD — and you can reach us anytime via Portuguese-language chat for any questions.
The most common questions from users who want to understand how their data is handled
Under the General Data Protection Law (LGPD — Law No. 13.709/2018), you have the right to access, correct, port, and request the deletion of your personal data processed by bet16. To exercise any of these rights or to clarify any questions, contact our Data Protection Officer via the chat available on the platform, 24 hours a day in Portuguese, or by email at contato@bet16.click. We respond within 5 business days and process requests within the legally required timeframe. By using bet16 and creating your account, you agree to the terms of this Privacy Policy and to our Terms and Conditions.